Sunday 18 November, 2018
 

Products

This website and its related services are governed by the Terms and Conditions of Use stated below, and your continued access to this website and its services is subject to your agreement to be bound by such Terms and Conditions of Use, as they may change from time to time. If you do not agree to these Terms and Conditions of Use, you may not use this website or its services.
P.O. Boxes - We do not ship to P.O Boxes at this time.

Order Cancellation:
Please contact our customer service department if you need to cancel or are refusing your order. A $20 fee will be charged on all cancelled or refused shipments. This is to cover the additional charges incurred by Shipping.

Returns:
Products purchased from OB's Diecast Planes, Inc. carry a 7 day money back guarantee for the following 2 reasons only. 1. The product was Damaged During shipping or 2. Manufacturing Defect. If this is the case and you want to return it for a refund, please follow the instructions below.

VERY IMPORTANT:
Prior to returning any merchandise, you must contact OB's Diecast Planes at 1-512-238-1170 between 8:30am 5:30pm CST Monday-Friday for a return authorization number. OB's Diecast Planes will not accept any products returned for a refund without a return authorization number.

All merchandise being returned must be received by OB's Diecast Planes in substantially as good condition as when received (including packing materials, accessories and shipping box) within 12 days from the date of purchase or a restocking fee will incur. Customer is liable for all return shipping and handling charges. OB's Diecast Planes does not reimburse for shipping and handling charges.

For your convenience, a pre-paid, return shipping label can be requested when calling to receive a return authorization number. The shipping cost will be deducted from the customers refund when the pre-paid return shipping label is used. The amount deducted will be equivalent to our standard shipping cost for the particular item. Any previously paid rebate amount will be deducted from your refund.

Once your return is received and inspected by our receiving department (usually within 48 hours of receipt), we will process your refund and automatically apply a credit to your credit card or the original method of payment. Please note, it may take an additional 2-3 business days after your credit is applied for it to post to your account, depending on your credit card company.

Any Manufacturing Defect must be verified my the Manufacturing before OB's Diecast will issue a refund.
OB's Diecast Planes will not accept any returns for refund after 7 days from the date of purchase.


Security:
This site takes reasonable precautions to protect our users information. When you submit confidential information via this site, your information is kept in a secure environment both online and off-line. Messages that you send to us by e-mail however may not be secure. If you choose to send any confidential information to us via e-mail, you accept the risk that a third party may intercept and use this information.

Links:
This web site contains links to third party websites. Please be aware that OB's Diecast Planes and its affiliates are not responsible for any of the content on these websites, nor do OB's Diecast Planes or its affiliates make any representations as to such content or its accuracy. Use of any linked third party website is solely at your own risk and we encourage you to read the terms and conditions of each linked third party website you choose to access, including the privacy statements of each such site.

Links to third party websites are provided solely for your convenience. All information, products, advertisements, and other content contained in such linked sites are neither approved nor endorsed by OB's Diecast Planes or its affiliates, and OB's Diecast Planes and its affiliates are not responsible for such information, products, advertisements or other content.

No Warranties or Representations:
OB's Diecast Planes makes no warranty whatsoever, express or implied, including any warranty as to accuracy, completeness or timeliness, concerning the information contained on or linked through this web site, and you should not assume that such information is accurate, complete or the most up-to-date information available. OB's Diecast Planes shall not be liable for any loss, claim or damages caused in whole or in part by its provision of, or your use of, any of the information contained on, or linked through, this web site. Except as expressly provided herein, there are no other warranties, express or implied. OB's Diecast Planes disclaims any express statutory or implied warranties, including, without limitation, warranties of merchantability or fitness for a particular purpose.


Copyrights:
OB's Diecast Planes All rights reserved. The text, graphics, sound files, animation files, video files and their arrangement on OB's Diecast Planes and all other OB's Diecast Planes web sites are subject to copyright and other intellectual property protection. These materials may not be copied in whole or in part for commercial use or distribution, nor may these objects be modified or reposted to other sites.
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